CH&LA members receive special pricing on all AH&LA Educational Institute products & services, including certifications.

For over 50 years, the American Hotel & Lodging Association’s Educational Institute has been the source for providing industry-tested, research-driven hospitality training resources. The Educational Institute continues to meet and exceed its education and training mission by using the Internet, videos, DVD’s, textbooks, study guides, seminars, and professional certification to train all levels of personnel.

You can take advantage of the American Hotel & Lodging Association Educational Institute products and services by:

• CH&LA members can purchase Educational Institute products, services, certifications, and seminar materials at special discount member pricing online for over 800 products by clicking on any of the categories listed below.

Click on a category below for specific educational resources:

Guest Services Front Office Housekeeping Food & Beverage

Risk Management Human Resources General Management Financial Management

Gaming Club Management Sales & Marketing Maintenance & Engineering

While most training videos/programs can be used as stand-alone training items, some require special participant manuals and/or exam packets when using them as a certification course or if you want to test your employees. Those participant manuals and exams may be purchased from CH&LA at special member rates.